Frequently Asked Questions

Everything you need to know about your Chasing Paper experience.

How long will it take for my order to arrive?

Standard shipping typically takes 3-7 business days within the continental US. Once your order ships, you will receive a tracking link via email to monitor its progress.

What is your return policy?

We accept returns on unused and unopened items within 30 days of delivery. Please note that custom orders and final sale items are not eligible for return.

Do you offer international shipping?

Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times vary by location and will be calculated at checkout.

How can I track my order status?

You can track your order by clicking the link in your shipping confirmation email or by logging into your account dashboard on our website.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.

Can I cancel or modify my order after it has been placed?

To ensure fast delivery, we process orders quickly. You may cancel or modify your order within 1 hour of placement by contacting our customer support team.